Privacy Policy

Privacy Policy for Lazer Flow

Last Updated: 6/2/25

1. Introduction

Welcome to Lazer Flow. This Privacy Policy describes how Lazer Flow (“we,” “us,” or “our”) collects, uses, and protects your information when you access our website www.lazerflow.com and use our services (collectively, the “Service”).

Your privacy is a foundational principle of our platform. We have designed Lazer Flow with privacy-first architecture to ensure that your data remains secure, anonymized, and under your control.

By using our Service, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We collect information in the following ways:

Information You Provide: When you sign up, request a demo, or communicate with us, you may provide information such as your name, email address, company name, and other contact details.

Automatic Data Collection: We may collect limited technical information like IP address, browser type, operating system, and usage data through cookies and analytics tools (e.g., Google Analytics).

Communication Analysis (Anonymized):

One-Way Anonymization: When you connect your communication platforms to Lazer Flow, data is immediately transformed into encrypted, privacy-safe tokens using your unique private key.

No Content Access or Storage: Raw communication content is never stored or read by our system. All insights are derived from these undecipherable tokens and translated locally on your device.

3. How We Use Your Information

We use collected data to:

Deliver and improve the Service.

Communicate with you regarding demos, updates, or support.

Analyze aggregate usage patterns to improve functionality.

Personalize content and suggestions based on anonymized usage data.

4. How We Share Your Information

We only share information under the following circumstances:

Service Providers: With trusted vendors (e.g., analytics or hosting) who need limited access to perform services on our behalf.

Legal Compliance: When required by law or legal process.

Security or Policy Violations: To investigate and prevent fraud, abuse, or violations of our terms.

We do not sell your personal information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or loss. All anonymized tokens are encrypted and processed without revealing underlying content.

6. Data Retention

We retain personal information only as long as necessary to provide the Service or meet legal obligations. Anonymized analytical data may be retained longer in aggregate form for benchmarking and product improvement.

7. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal data. You can unsubscribe from marketing emails at any time via the unsubscribe link or by contacting us directly.

8. Children's Privacy

Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you directly or through the website. The “Last Updated” date at the top will always indicate the latest revision.

10. Contact Us

For any privacy-related questions, reach out to us at:

privacy@lazerflow.com