Terms Of Service

1. Introduction

Welcome to Lazer Flow. By accessing or using our services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

Legal Entity: Lazer Flow is a service provided by Nown Family Ltd.

Contact: info@lazerflow.com | 970-903-0369

2. Eligibility

You must be at least 18 years old and authorized to act on behalf of a business or organization to use Lazer Flow.

3. Services Provided

Lazer Flow provides AI-enhanced communication analytics, productivity tools, and workflow integrations to optimize internal business messaging.

We may update or modify features at our discretion, and will provide notice when significant changes are made.

4. Account Registration

To use Lazer Flow, users must create an account and may be required to link third-party services (e.g., email accounts).

You are responsible for maintaining the confidentiality of your login credentials and all activity under your account.

5. Acceptable Use

You agree not to:

Use the service for illegal or unauthorized purposes.

Attempt to reverse-engineer, decompile, or disrupt Lazer Flow’s software or systems.

Upload malicious code or interfere with network security.

Violate the rights of others or impersonate another person or business.

6. Payment Terms

Subscriptions are billed monthly or annually based on your chosen pricing tier.

Failure to make timely payments may result in service suspension or termination.

No refunds are issued for partial billing periods unless required by law.

7. Intellectual Property

All content, branding, software, and technology associated with Lazer Flow remain the property of Nown Family Ltd. or its licensors.

Users retain ownership of their data and grant Lazer Flow a limited license to use such data solely for the purposes of providing the service.

8. Data Use and Privacy

Your privacy matters. Please review our Privacy Policy to understand how we collect, use, and protect your data.

By using Lazer Flow, you consent to the data practices described in the Privacy Policy.

9. Third-Party Integrations

Lazer Flow integrates with third-party platforms (e.g., Gmail, Outlook, Slack). Your use of these services is subject to their own terms and privacy policies.

We are not responsible for the availability or functionality of third-party services.

10. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance and unplanned outages may occur.

11. Limitation of Liability

To the fullest extent permitted by law, Lazer Flow and its affiliates shall not be liable for:

Any indirect, incidental, or consequential damages.

Loss of data, profits, or business opportunities arising from your use of the service.

Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

12. Termination

You may cancel your subscription at any time via your dashboard.

We reserve the right to suspend or terminate access if you violate these Terms or abuse the platform.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted on this page with notice provided at least 7 days in advance.

15. Dispute Resolution

In the event of a dispute between you and Lazer Flow, we strongly encourage you to first contact us directly at info@lazerflow.com to seek an informal resolution.

If the dispute cannot be resolved informally within 30 days:

Binding Arbitration: You agree that any claim or dispute arising from or relating to these Terms or your use of the Service will be resolved exclusively through final and binding arbitration, rather than in court, except for certain claims as outlined below.

Arbitration Provider: The arbitration will be conducted by a neutral arbitrator under the rules of the American Arbitration Association (AAA) or a comparable organization.

Location: Unless otherwise agreed, arbitration shall take place in Durango, Colorado, or remotely via video conference.

Exclusions: Either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect intellectual property rights or confidential information.

By agreeing to these Terms, you waive the right to a trial by jury or to participate in a class action lawsuit.

16. Contact

For questions, please contact:

📧 info@lazerflow.com

📞 970-903-0369